Best Practices to Combat Denials


“Keep Calm and Appeal Like a Lawyer.”


Sarah Mendiola, Esq./ LPN, CPC, CPCO

Senior Vice President, Denials


Effective appeals are a critical component of any denial management program. Whether you allocate staff to handle denials internally, outsource, or a combination of the two, proper identification and handling of denials is paramount to recovery. In this interactive and engaging workshop, participates will be given some simple tools from our lawyers’ toolbox with fact patterns to “lawyer up” for recovery. Wrap‐up will include real‐life outcomes.

In this session, you'll learn

  • How to effectively identify denials
  • What appeal strategies to consider
  • Which tools to implement

Discover top trends affecting the revenue cycle – and how to address them –  with the 2023 Revenue Intelligence™ Data and Insights Report.